Returns & Exchanges
At War Games USA, we stand behind the quality of our tactical-inspired apparel and offer a 30-day window for returns or exchanges on all unworn items. We ensure your gear meets the highest standards of performance and style, or we will make it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Inspection and Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing